Dishwashers, washing machines, refrigerators and water tanks all sit on a line that is under pressure every minute of the day. Orlando Water Damage Pros cleans up and dries the damage when one of them lets go in an Orlando property, day or night.
The leak is often nowhere near the puddle. Water runs under a cabinet run or along the slab and surfaces at the first gap it finds, so the stain in the middle of the kitchen floor can be coming from a supply line behind the refrigerator. That is why the wet area gets mapped before any flooring or cabinet base comes out.
We deal with the water and the materials it soaked. Repairing or replacing the appliance itself is a separate trade, and we will be clear about where each part of the job begins.
Most appliances have their own shutoff behind or beneath them; if you cannot reach it, the main valve at the front of the house or the meter box at the street does the same job. We talk you through it on the phone rather than asking you to force anything.
Water is pulled from the floor, then out of the places it hides: under the cabinet boxes, behind the toe kick, inside the wall cavity and between the flooring and the slab. Cabinet bases are often dried in place with small openings rather than being torn out.
In a two-story house or a condo unit, a laundry or kitchen leak upstairs tends to be discovered on someone's ceiling downstairs. The unit or room underneath is always checked before the drying plan is set.
A clean supply line is one thing; a dishwasher or washing machine discharge carries detergent, food waste and whatever else was in the load. That changes what can be cleaned and kept and what has to be removed, and it is decided at the inspection.
The failed connection, the wet area, the readings and the materials removed are photographed and written down as we go, which is what you will want if you take the loss to an insurer.
Flooring, baseboard, drywall and cabinet parts are put back once the meters say the area is dry. That scope and its price are agreed with you before the work starts.
Almost every appliance leak we see was slow before it was sudden. A braided supply hose to a washing machine weakens for years and then splits in a second. A refrigerator ice-maker line weeps a few drops a day behind a cabinet where nobody looks. A dishwasher gasket lets a little water past on every cycle and it runs straight under the cabinet run. A water tank in a hot garage corrodes from the inside and then opens at the bottom seam. In a slab house with no basement there is nowhere for any of it to drain, so it spreads sideways and wicks up into the drywall and the cabinet particle board.
Timing decides most of the scope. A hose that bursts while you are standing in the kitchen is a couple of wet rooms. The same hose bursting on a Monday in a property nobody visits until the weekend is a different job entirely, which is why leaks in the Kissimmee vacation rentals we work on are often much wider than the owner expects.
The immediate stages are emergency water extraction and structural drying. A pressurized line that split rather than dripped is covered under burst pipe and leak cleanup. If the leak had been running a long time, read mold remediation, and use our dry and restore versus replace guide to see how wet cabinets and flooring are judged. Not sure what you are looking at? Describe it to us.
Only if the floor is dry where you are standing and the appliance is not plugged into an outlet you would have to reach across water to get to. Standing water and electricity do not mix. If the floor is wet, leave it, take a photo from a safe distance and let the crew move it. Dragging a refrigerator across a wet, softened floor also tends to add damage rather than reveal anything.
Not automatically. Solid cabinet boxes that were only damp at the base can often be dried in place through small access openings and kept. Particle board that swelled, delaminated or crumbled does not come back, and neither does a toe kick that has been sitting in water. The reading and the condition of the material decide it, not the calendar, and the two paths are compared in our restore versus replace guide.
Policies vary and we do not interpret them, but what helps in every case is the same: photographs before anything is moved, the failed part kept rather than thrown out, and a written record of what was wet and what was removed. Orlando Water Damage Pros documents the job as it goes. See what to document and in what order.
Replace old rubber washing-machine hoses with braided steel ones and check them once a year, look under the sink and behind the refrigerator every few months with a flashlight, close the laundry valves if a property is going to sit empty, and keep an eye on the drain pan under a water tank. In this climate a slow leak becomes a damp-material problem faster than most people expect. See the early signs worth watching for.
Tell us what the water is doing right now and we will plan the call around it.